The IX Factor in Data Centers – How do Enterprises Benefit?

Today, as the world is becoming increasingly data-driven, it has become essential for businesses to have the right strategies in place, particularly in terms of connectivity. To compete in a dynamic marketplace and provide customers with quality services across regions, they must make the best use of available technologies. And to make the most of the hyperconnected world, it is necessary to take a closer look at the connectivity infrastructure and redefine it with today’s needs.

Data Centers – Gateway to the Digital World
Serving as storage and compute site for massive volumes of data, data centers have become a critical part of the modern data-driven economy. One can measure the value of data centers in terms of their ability to provide storage space, processing power and networking infrastructure. But the hyperconnected world is a new reality and it’s time data centers are harnessed as connectivity hubs, helping businesses reach global markets.

Data centers are often called the ‘gateway to the digital world’ because they provide connectivity to virtually everything, helping enterprises connect with customers and partners across the globe. But not all data centers do that!

What equips specific data centers to serve as one-stop connectivity hubs?

The answer lies in the ‘IX’ Factor.

An Internet Exchange, also referred to as ‘IX’, serves as a single point of connectivity to the global digital ecosystem, including Content Delivery Networks (CDNs), Internet Service Providers (ISPs) and Cloud Service Providers (CSPs). Amidst the need to deliver services to global masses, Internet Exchange points help enterprises take their services across regions without the need to set up dedicated infrastructure or establish cluttered connectivity that’s difficult to manage.

Major Internet Exchange companies are increasingly tapping data centers for setting up their points of presence due to data centers’ proximity to enterprises’ data infrastructure, which helps them reduce the transit path and offer low-latency connectivity solutions. As a result, a data center that houses Internet Exchanges is placed in a unique position to not just deliver reliable extended connectivity to worldwide networks but most notably in a streamlined, cost-effective manner.

Connectivity Simplified
Internet Exchange points are present in most metropolitan areas with a high population. These exchanges are maintained either by an association of members or a commercial enterprise. One of the major advantages of an Internet Exchange is that it reduces the requirement for a third-party network, which further leads to a lesser possibility of traffic bottleneck that could protract the response time. Thus, being in close proximity to an Internet Exchange has numerous advantages, including streamlined connectivity, lower costs, low latency, high bandwidth and simplicity.

And speaking of proximity, the presence of Internet Exchange points in the data center facility offers the best possible scenario. Here’s what enterprises gain with it.

Multi-cloud Connectivity: Organisations are increasingly adopting the hybrid multi-cloud approach as their businesses demand agility for diverse workloads. However, the key to reaping full benefits of multi-cloud is defined by connectivity between the core data center infrastructure and cloud platforms. Internet Exchange points at data centers address this need with access to a host of cloud platforms through single-hop, hassle-free connectivity.

Service Delivery to the Last Mile: When expansion becomes a priority, ensuring seamless service delivery across regions becomes crucial. Further, connectivity to Edge networks defines an enterprise’s ability to meet the growing demands from distributed geographies. Internet Exchanges help connect your core infrastructure to distributed Edge sites, allowing your business to reach a wider consumer base.

Streamlined Management: Consider a scenario without an Internet Exchange, where enterprise IT teams are required to set up and manage multiple individual connections with their cloud and digital setups – eventually leading to complex management and lack of visibility. By providing a single point of connectivity to the entire cloud, CDN and ISP ecosystem, Internet Exchanges eliminate hassles and allow your teams to focus on business-critical tasks.

Accelerated Performance: Connectivity is only as good as its performance. Inconsistent connectivity is one of the major qualms of enterprises, especially when multiple connections are at play. With a single high-bandwidth, dedicated path to a gamut of networks, enterprises get uniform performance across their digital footprint.

Cost Optimisation: Phasing out multiple individual connections leads to shedding of redundant expenditure. By providing seamless access to a range of cloud platforms and networks through a single channel, Internet Exchange points in data centers offer significant cost-efficiency along with simplicity.

Today, enterprises need unified connectivity, particularly those with operations across the globe and those on the expansion path. Moreover, they must deliver services over an interconnected ecosystem. Checking all of the above criteria, Yotta combines the quality assurance of its world-class data center offerings with robust connectivity solutions by leading Internet Exchanges having their point of presence at Yotta. Enterprises, whether residing at Yotta or in their captive data centers, gain immensely from simplified global connectivity solutions, including internet peering, CDN, Global Cloud Konnect, Edge Connectivity and more.

How To Spot Expired Data Center Certificates

The availability and security of your applications and data boil down to the performance of your data center. And performance is achieved when the data center meets a range of different parameters – power redundancy, network infrastructure, cooling…the list is long, and can be exhaustive for your IT teams to evaluate.

Simplifying the process of evaluating a data center and to gauge its performance, certifications help enterprises understand the reliability of a data center for their business operations and its ability to withstand the impact of any unforeseen situation, without your business having to break a sweat for continuity and resilience.

Tier Certifications to the Rescue

Uptime Institute, USA is the leading, coveted and trusted authorised body that analyses a data center facility’s performance and issues them certifications. If you have been part of evaluating data center operators for your business, you have likely read or heard about Uptime Institute Tier certified data centers.

What Tier certifications mean?

Do you recall the last time you booked a hotel for your much-needed holiday? You probably found yourself choosing between 3-star, 4-star or 5-star hotels based on the services offered. Data centers are certified on similar metrics that determine the operational efficiency and uptime SLAs delivered to customers. The Tier certification system of Uptime Institute grades data centers on a spectrum of I to IV, with the latter denoting the highest level of performance, fault-tolerance and availability.

Design Certification – Only on Paper
When a data center operator prepares its facility’s design and submits the same to Uptime Institute, it undergoes extensive examination by Uptime Institute’s teams and upon its successful adherence to Uptime standards, the data center receives Tier Certification for Design Documents (TCDD). This validates that the data center’s design document meets Uptime Institute’s defined guidelines.

The Proof is in the Constructed Facility

But TCDD certificates come with a validity of only two years and is mentioned in the certificate foil, as shown above. Within the 2 years, the data center operators have to construct the data center facility, invite the Uptime Institute to validate the constructed facility and then secure the award for Tier Certification for Constructed Facility (TCCF) – which is valid for lifetime and is the final proof that the datacenter is indeed built as per the design.

Beware of Expired Design Certificates
Owing to discrepancies between design and the actual constructed facility, operational inefficiencies, exhaustive process and high costs involved in construction, many data center operators fail or choose not to apply for TCCF certification and try to pass off the design certification as their ultimate certificate. Do not take their word for it and insist on the Constructed Facility certificate. A design certificate is invalid post its expiry, and that leaves the data center practically with no Uptime Institute certification, and their customers’ infrastructure at risk.

When customers entrust a data center with their critical infrastructure basis TCDD, it becomes paramount for data center operators to deliver what was committed. Any compromise in the design and operational efficiencies can have adverse impact on customers’ businesses.

How to Verify Expired Tier Certificates?

Before selecting the right data center for your business, remember to validate their Uptime Institute certifications on:

Browse the list and search for your desired data center service provider to validate their Tier certification.

Data Center Build vs Buy: Benefits of Partnering with Data Center Operators

Digital transformation is accelerating and churning out data at never before pace. Organisations have been restructuring their infrastructure footprint to meet the evolving digital needs – of businesses, operations and customers. Regardless of scale, technology and nature of digitalisation, data centers form the core focus of any business. Third-party colocation services are, unarguably, becoming a preferred choice for a large proportion of enterprises – we have witnessed this trend during and post-pandemic continuing. This is evident through the growth of data centers and future forecast. According to Arizton Advisory & Intelligence, real estate demand for data centers is set to rise by 15–18 million sq.ft. by 2025 and by 2027, the Indian data center industry will pose $10.09 billion worth of opportunities.

Need for custom data centers
The surge in cloud uptake has made hyperscalers bullish on the Indian market and expand their operations. Data centers form their primary requirement for expansion – and they need massive capacities, which is often a hindrance in a market like India, where data center infrastructure is still in the growth phase. This leads them to leverage the existing data center infrastructure to set up availability zones to cater to the booming demand or build their infrastructure.

But it’s not just the hyperscalers. As the business grows, large enterprises with dependencies on captive infrastructure need scalable and reliable data centers to meet their current and future needs. Further, as they phase out legacy infrastructure and modernise their data centers, a holistic refresh becomes paramount, leading them to move out of on-premises data center setups and build a dedicated data center facility at a preferred location.

Meanwhile, hyperscalers must maintain committed SLAs and operational efficiencies that demand custom data center designs and specifications. Building a data center facility from scratch would be the best approach to accommodate these needs, but it also means increased time-to-market. It includes complex procedures – from land acquisition, regulatory approvals, design and construction, hardware procurement, and meeting the desired Power Usage Effectiveness (PUE) ratio.

Factoring the top challenges

Cost: Building a data center doesn’t come cheap. Even for large enterprises, the upfront CapEx can mean a substantial investment.

Land procurement and approvals: Enterprises possess expertise in their core business. Procuring land and treading through approvals involves cumbersome processes, particularly in markets like India.

Design and construction: Contracting data center design and engineering experts further adds to the upfront capital requirements.

Supply chain: Procuring specialised equipment and hardware involves dealing with many vendors globally, adding to the complexities.

The direct impact of the above constraints includes delayed project completion and significantly greater time-to-market, which can affect your business in a big way.

Build or Buy: Let the experts do it
Whether buying or leasing a data center or building one, getting it done through a local data center player like Yotta offers significant advantages. Yotta possesses the resources, design and construction expertise, connectivity infrastructure, bulk hardware procurement capabilities, and operational skillsets that businesses can leverage and bank upon. Let’s look at some major ways hyperscalers and enterprises gain with outsourced build and buy models.

Cost advantage
Building a data center is expensive, and a lot of elements go into it – from power and UPS infrastructure, diesel generators, cooling systems, storage and networking hardware, and more. Hyperscalers and enterprises can ensure significant cost savings with the outsourced Build-to-Suit (BTS) model. The data center operator can leverage its economies of scale and eventually pass the cost advantage.

Faster Time-to-Market (TAM)
While buying a pre-constructed data center definitely enables your business to go-live within the shortest possible timeline, the custom-build approach extends it owing to the time incurred in land parcel identification and acquisition, government approvals, design and construction, equipment procurement and more. If a custom-build data center is your business need, you can still bring down the time with the Build-to-Suit approach. Domestic data center players also better understand regional topography, which is an essential factor in the design, construction and overall efficiency of a data center.

Data centers are known as power guzzlers, and there is a visible shift towards increased efficiencies and sustainability at various levels – business, industry and customer. Power usage effectiveness (PUE) is a critical factor in ensuring energy optimisation, and it holds greater importance, particularly for global hyperscalers for meeting their sustainability goals. While buying a data center may provide pre-defined PUE ratios, a BTS data center offers greater scope for meeting the desired levels. However, it must be noted that regional climatic conditions largely affect PUE ratios. For example, in a tropical country like India, PUE of 1.5 is considered the lowest achievable level. This is mainly because the Indian climate requires HVAC systems to remain operational 24×7, unlike European regions where natural conditions complement the cooling process.

Network and connectivity
Network and connectivity is the lifeblood of a data center, which eventually determinines performance and business outcomes. The cost of connectivity, however, can account for a significant portion of the overall CapEx. Additionally, with current restrictions on laying own fiber further act as hurdle. Data center operators are better placed to get bulk fiber connectivity, which eliminates time and effort intensive process of negotiating with connectivity providers, while bringing greater cost advantages. Data center operators’ extended connectivity with Internet Exchanges, content delivery networks, cloud service providers further helps ensure seamless connectivity to a host of services.

Maintaining compliance with various regulatory norms, guidelines and industry practices involves complex considerations. Uniformity in regulations in different geographical further adds to the complexities. Data center developments, for instance, are classified under commercial or industrial buildings standards, hence parking requirements are also determined accordingly, requiring provisions such as on-grade parking according to local directives. Fire compliance is another critical area that demands critical consideration. Possessing extensive experience in design and construction, data center operators can eliminate the complexities and help make your data center compliant.

With widespread migration from CapEx to OpEx based consumption models, enterprises are shedding investments in keeping the lights on. Modern IT teams’ focus is channelled towards innovation and customer service delivery. Data center operations demand a 24×7, dedicated and skilled resource pool. Moreover, managing a data center building involves more significant complexities than a small captive data center. To avoid maintenance, monitoring and management hassles, enterprises can bank upon the inhouse expertise of data center operators who possess a team of domain experts, engineers, and IT personnel.

The future of data centers lies in ‘scale’. Data growth will continue to skyrocket, and the resultant demand for infrastructure will bolster the growth of data centers. Hyperscalers are bullish on cloud growth and will continue to ramp up investments in India. Led by business needs, an increasing number of enterprises will exhaust their existing data center capacities. While multi-tenant colocation may work for some, many large enterprises need dedicated data centers. The above factors remain key to achieving the end objectives. Data center operators are well positioned to cater to every evolving needs – from colocation, buy-out or build-to-suit. Yotta combines its data prowess in the data center industry with the Hiranandani Group’s capabilities in architecture, construction and power, while leveraging economies of scale.

The Changing Face of Data Centers with Sustainability

Once a good-to-hear buzzword, sustainability has evolved as a mandate for global corporations and governments alike. It has prevailed as a strong determinator of a successful business strategy, with commitments towards the planet becoming integral to their objectives. As world leaders set ambitious sustainability goals for their nations, the onus lies equally on the industries to collectively steer efforts in this direction. Prime Minister Narendra Modi’s announcement of India achieving net-zero emissions by 2070 at COP26 Glasgow reflects the government’s strong focus on fostering a sustainable, healthy and better planet for generations to come.

India is unarguably walking the talk in tackling climate change. Today, with private and public partnerships, many developmental schemes are framed to align with the Sustainable Development Goals (SDG) set by the United Nations. Also being one of the least waste generating economies. The country has been a key player in shaping the Paris Agreement and has adopted various energy-efficiency measures. India has demonstrated one of the most successful campaigns on phasing out single-use plastic, amplifying the ‘Swachh Bharat’ mission and constantly contributing to the Earth’s wellbeing. Mumbai alone has announced a detailed plan to zero out carbon emissions by 2050 – a target that puts it two decades ahead of India’s national goal and makes it the first South Asian city to set such a timeline.

Efficiency is key
Data centers, over the years, have been notoriously known as power guzzlers. It is estimated that data centers globally consume around 200 terawatt-hours (TWh) each year. This even exceeds the total annual energy consumption of some countries. Data centers contribute around 0.3% to the overall carbon emissions of the world. This intense energy consumption can be attributed to their critical operations that demand them to run 24×7, but the change is now evident with the focus on bringing more efficiencies and embracing renewable energy sources.

Emerging markets like India, which are in the growth phase, stand in a favourable position to drive greater efficiencies owing to low legacy and ageing infrastructure footprint. We can take cue from Singapore’s moratorium on data center development due to sustainability concerns and channel our efforts towards more efficient, greener data centers.

A typical data center houses thousands of components that keep the facility running – servers, cooling equipment, chillers, power backup and generators, networking equipment, etc. All these require uninterrupted power. Hence achieving carbon neutrality requires data center operators to achieve energy efficiency in each component. Green, alternative energy sources form a part of the solution, but it’s not a master key. There is no master key; it’s only when data center companies evaluate and bring efficiencies in each element of their operations, that they stand in a position to make their facilities environment-friendly.

Taking a green leap
The growing realisation among enterprise customers and hyperscalers is leading to concrete actions. Boardroom discussions are witnessing environmental focus as an inseparable part of corporate accountability and business strategies. Interestingly, a green focus brings a host of long-term business benefits that can positively impact operations and the bottomline. Global enterprises and hyper-scale customers are pushing their data center operators to help them achieve their sustainability targets, thus resulting in focused actions by every stakeholder. For instance, some customers insert clauses into the agreements mandating data center operators to reduce a specified percentage of carbon footprint. In case of failing to do so, the data center operator has to bear penalties which can be as high as 20% of the total contract value.

Even the Securities and Exchange Board of India (SEBI) has introduced requirements for sustainability reporting by listed companies under the Business Responsibility and Sustainability Report (BRSR). It aims to establish links between the financial results with its Environment, Social and Governance (ESG) performance.

Yotta embraces these developments positively. With our unwavering efforts to invest in building large data center capacities to meet the rising digital demands while investing in our planet, today, Yotta is able to deliver 100% green power to our customers and contractually commit to our global customers to reduce our carbon footprint, in turn helping them in meeting their Scope 3 obligations under the GHG protocol.

Taking a long-term approach, Yotta is building facilities to allow us to run 100% on renewables – whether offsite, through solar and wind coupled with onsite hydrogen-based co-generation and fuel cells in the future. With this, we are changing the entire outlook and efforts towards decarbonisation in the data center industry.

Setting new benchmarks
Yotta’s data centers are built with the lowest possible PUE (power usage efficiency) of <1.4 which are extremely good considering India’s tropical weather. In addition, our fault-tolerant Uptime Institute certified Tier IV construction uses automation in many of our power and cooling distribution processes, thus optimising our power utilisation further.

Here are the top ways how we are and how other data center players can ensure that data centers remain future-ready:

Data Center Site: The site where data center(s) will come up should have adequate space for onsite power generation and storage of energy. At the same time, data center built amidst a green surrounding tends to gain from natural conditions.

Carbon Offsets: Taking steps to reduce carbon footprints, data center operators can compensate carbon emission amounts by adopting measures like planting trees.

Upgrading equipment: Many data centers use old, less efficient equipment. Switching to the latest, more energy-efficient equipment helps a great deal. For instance, at Yotta NM1, we use lithium-ion batteries in UPSes for power backup – ensuring longer output with reduced charge cycles.

Operational excellence: A data center is a building where, space, cooling, power, water etc are utilised. A state-of-the-art Building Management System plays a crucial role in maintaining the sustainability of data centers. By deploying intelligent systems, temperatures in the facility can automatically adjust depending on the outside temperature or the IT load.

Resource optimisation: While using clean source of water, data center operators must also avoid water leakage which might seem negligible, but may add to the energy consumption. Additionally, as data centers need cooling and have to maintain adequate temperature, instances such as air leaks reduce the overall cooling efficiency.

E-waste management: Whether through in-house capacities or partners, e-waste management significantly helps reduce the environmental impact from discarded, old, and obsolete equipment and hardware.

Set on a mission to become a global data center hub, India’s data center industry will continue to grow at an unprecedented scale. However, sustainability and growth must run in tandem to make India a true data center hub and a successful one. Our focus on digitisation, with commitments to ensure healthy planet earth, will determine the future of businesses and the lives of our people.

Why does Data Center Interconnection matter?

With a huge rise in digital activities, the number of data centers being created are increasing exponentially. As the number of data centers increase, there is a huge need for establishing connectivity between data centers so that they can talk to each other.

What is Data Center Interconnect?

Data Center Interconnect (DCI) is the technology that is used to connect two or more data centers over short or long range distances. Interconnection is required for not only connecting physical devices such as routers, switches, firewall, servers, etc. in different data centers to each other, but also to support requirements such as backup, IT management, business continuity and disaster recovery. Interconnection between data centers can be established using distributed exchange points hosted in vendor-neutral or any colocation facilities. Data Center Interconnect is also crucial in balancing and sharing resources, especially when demand or traffic grows exponentially.

The need for interconnection between data centers

Due to the huge growth in SaaS services, adoption of work from home, cloud, etc., connectivity has become a very crucial for any business user. The need of the hour is to improve the latency and response time between user and data center. Due to hybrid IT solutions data center traffic has increased exponentially between data centers. This has increased the importance of establishing connectivity between data centers. Interconnectivity helps in creating many-to-many connectivity options, which is of immense value in a connected era. It helps enterprises to reduce latency as distances are reduced. This helps in improving the overall user experience and cost.

Types of Interconnection

Depending on the specific requirement, different types of data center interconnect initiatives can be explored. Some of these include:

Peering Exchange: A peering exchange is a marketplace that allows ISPs to connect with each other and exchange IP traffic for their mutual benefit. This avoids costs that could be incurred in third-party networks for ensuring connectivity. It also helps in improving the end user experience due to shortest and best network route.

Cross Connect: A cross-connect is established through a physical cable that provides direct connectivity between two termination points in a data center. Cross-connects are primarily used to create a direct link between two individual units within a data center.

Inter-Site Connectivity: This type of connectivity is used to establish a physical or virtual data connection between two data centers to reduce link failures, load balance and reduce traffic congestion.

Blended IP: This option combines multiple connectivity options of ISPs to provide a single reliable and redundant connection. Blended IP service providers provide firms with the option of a single redundant Internet connection without the option of negotiating with multiple service providers. This help to get highest speed data transfer as compared to single provider.

The advantage of a data center provider over a telecom service provider

When compared to telecom service providers, data center providers can offer multiple networks which can ensure redundancy. Data center service providers also can purpose-build a Data Center Interconnect service that is specifically customized for enterprise workloads. This allows better scalability and makes it relatively easier for organizations to meet their DR or business continuity requirements.  This is vital in the multi-cloud era, where enterprises need the flexibility to interconnect different data centers without being constrained by interoperability challenges. This is done using open standards-based Data Center Interconnect technology.

Data center service providers also provide a single central option for connectivity irrespective of where the customer’s infrastructure is situated. The customers also do not need to separately approach hyperscaler’s or telcos for connectivity options. The data center provider is responsible for giving next hop connectivity for hyperscaler’s from a single port, from where the traffic can be further diverted.

Benefits for hyperscaler’s

Due to the increasing number of digital activities and initiatives, the demand for hyperscale data centers has shot up exponentially. Networking giant, Cisco, has estimated that hyperscale data centers will account for 55 percent of all data center traffic by 2021. However, hyperscale data center providers cannot grow at the pace they want to without collaborating with service providers who provide colocation or edge data centers. Hyperscaler’s can leverage interconnected data centers provided by colocation providers to quickly expand and be closer to users where the services are expected to be delivered.

By using interconnected data centers, hyperscaler’s can quickly establish a presence in a region that they do not have a presence. With partnerships with major Internet Exchanges, data center providers providing Data Center Interconnect services help in lowering down costs and bringing down the cost of bandwidth as more traffic is locally exchanged.

A must have technology

Data Center Interconnect today, is not optional, but a must-have requirement. This is necessary for ensuring better connectivity at lower operating costs. Looking at the transformational role of the Internet and its impact on the economy, Data Center Interconnect is a critical technology as it can not only make Internet access more affordable, but it can also help in improving the speed of access by a significant percentage as traffic can be routed locally and quickly than international routes.

Banking on Data – Securely and Reliably

Digital payments and online commerce have been on the rise for many years; however, with the recent pandemic, this has only fast-tracked. With the increase in transactions, there is an increase in the data. Along with conventional banks, there are neo banks, fintech companies, and payment banks joining the ecosystem. With so many stakeholders involved, and enormous data generated, the Reserve Bank of India in 2018 came with a circular that required the storage of payment system data to be in the country. Additionally, the central government has drafted the personal data protection policy to protect consumers’ interests and safeguard their personal data.

These data regulations provide privileges to customers; however, at the same time, banks and financial institutions need to adhere to more regulatory obligations. Especially, International banks that process the payments data in their country of origin or at data centers that are out of India. While the storage or processing of personal and sensitive data can be done out of India, a mirror copy of the same must be maintained here in India. Additionally, there needs more clarity on what constitutes critical personal data. And this data, labelled as critical and personal, cannot be processed or stored outside India.

If data is the new oil, data centers are the bunkers that secure that oil

With data consumption on the rise, India is witnessing a surge in investments in data centers. While these investments depict the interest of players in the market, the actual realisation of these data centers will take several years, if not many.

So, can International banks or the BFSI industry or foreign companies till then avoid these laws?

While this has been a topic of debate and everyone has their viewpoints, the sooner banks set up their local data storage and processing facilities, the better equipped they would be to scale and handle new customers. Data storage and processing at such a large scale can only be achieved at a third-party data center. Having said this, building or maintaining captive data centers is both time consuming and a costly affair.

How do banks evaluate their colocation needs?

Latency for financial institutions is of prime importance. A moment lost can cost a bank a fortune. Moreover, with repeated downtimes, banks can lose customers faith and subsequently, their business. At the same time, security and meeting compliance requirements is another criterion that banks must evaluate.

Below we outline the seven factors that a bank should consider before making a move to an MTDC

Uptime Institute (UTI) Tier IV Certification – This certification is the epitome of quality. A UTI Tier IV certification assures you of the highest quality and infrastructure standards aligned with international best practices. Built on the concept of redundancy and reliability, a UTI Tier IV data center operates in case of severe disruptions, providing business continuity for your mission-critical operations. For instance, last year, during cyclone Nisarga, Yotta NM1 functioned without any outage; besides this, it was also operational during the famous Mumbai power outage.

Low-latency connectivity – Always prefer data centers with captive fiber connections. Our data center Yotta NM1 is well connected to the world via two dedicated fiber paths, each coming in from Mumbai-Pune Expressway and Old Mumbai-Pune Highway. All major telecom operators are connected with Yotta NM1, ensuring redundant, low-latency, and fail-safe connectivity.

Security and Compliance – This is one of the most critical aspects. Being regulated by various government and semi-government bodies, banks need to meet their compliance and regulatory requirements. Failure to meet these can result in security compromise and financial losses. Yotta meets critical compliance standards like the PCI: DSS 3, ISO/IEC 27001:2013, OPEN IX-DC OIX-2, ISO 9001:2015, ISO/IEC 20000-1:2018, ISO/IEC 27018:2019, and more. Additionally, it also offers robust physical security with industry firsts like Narcotics and Chemical detector, Authorised Key Management System for racks, and more.

Scalable – It makes no sense to work with a colocation provider that can only meet your current requirements. Your business is here to stay and grow. With this growth, you need scalability at the same site for a more seamless transition in the future. And for this, do not just take our word; we recently were honoured with the Innovation in Scalable Banking Infrastructure Award by The Economic Times.

Growing Storage – As with any business, the storage demand of banks is also growing. Banks are generating new data, thanks to online banking and other e-facilities. These data need to be stored, processed, and analysed reliably and securely. It is these data centers that provide a robust and reliable storage solution for these unstructured data. Besides, the cloud’s scalability also makes it easy for banks to access this 24x7x365, irrespective of the circumstances.

Location Advantage – The most ignored factor in selecting the co-location provider. A data center present amidst the commercial and residential hubs is more prone to disruption than a remote location far from the city’s hustle-bustle. Simultaneously, especially for International banks, data centers located in SEZ deliver an added advantage in terms of tax benefits, exemption from GST, Forex billing, and more.

Comprehensive services – An added advantage that banks can derive from the co-location partner where they can offer IT management, security, and other cloud-based applications on As-a-Service model. For instance, the latest Reserve Bank of India (Digital Payment Security Controls) directions, 2021, spells out the need for Fraud Risk Management amongst others. At Yotta, we offer Banking Compliance-as-a-Service that includes Anti-Money laundering solution and Reconciliation & Settlement System on cloud, that is scalable and offers complete risk management compliance solution.

Many banks are moving away from captive data centers to third-party co-location providers. The benefits are enormous. At Yotta, thanks to our state-of-the-art infrastructure, like Building Management System (BMS), you can remotely monitor your set-up without stepping out. Besides, in case of urgent deployments or emergency maintenance, teams can utilise our on-premise stay facilities at our comfortable service apartments.

Still not convinced. Schedule a tour of our data center and experience yourself.

Top 5 Predictions that will shape up Indian Data Center Industry in 2021

Here are some of the key trends that will shape up the Indian data center industry in 2021:

As the world is gearing up for the massive COVID-19 vaccination drive, the power of digital can be seen. India is one of the few countries to roll out the vaccination programme successfully. This has been made possible only with the help of underlying robust digital infrastructure that the government created for inventory management and delivery mechanism of vaccine for the last-mile connectivity. Besides, the converging technologies like cloud, mobility, analytics, robotics, and AI/ML helped in better planning and testing several innovative approaches to vaccination drive.

It is understood that the data generated out of this massive exercise will be on the cloud, which in turn, will reside on data centers – be it government or private, or a third party like Yotta. As a data hub, data center providers are ensuring the security of the data hosted and at the same time, providing accessibility without any hurdles. Looking at the criticality and significance, one can say that the need for digital infrastructure and data centers has increased by leaps and bounds.

Similarly, this year business organisations will focus on recovering from the pandemic. And in this process, the focus will be on digital investments that can drive their transformation strategies. As the enterprises are going to fast-track their digital transformation journey to gain competitive advantage, the role of data centers will become even more important.

Against this backdrop, we have outlined some of the key trends that will shape up the Indian data center industry in 2021:

The growing demand for robust digital infrastructure & future-ready hyperscale data centers, to transform the country into a digitally empowered society. The government’s push for data localisation and introduction of Data Protection Bill indicate that India will need a big dose of infrastructure in terms of data centers. According to JLL Report on (re)Imagine Data Centers: Running India’s Digital Economy, India’s data center industry provided crucial support and boost to the digital economy during the pandemic. The report also suggests that the country’s data center capacity is expected to grow from 375 MW in H1 2020 to 1,078 MW by 2025, registering a CAGR of 21%; and higher commitments from hyperscalers and lower availability of large data center spaces expected to drive expansions by existing and new data center operators. Even the emerging use cases around AI, ML, IoT will accelerate the demand for robust digital infrastructure. With the rise in data volume and growing digital consumption, multi-tenant, hyperscale data centers will become a must.

Public Cloud continues to ignite end-to-end digital transformation, delivering on its promise of scalability, cost-efficiency, and resiliency. To drive innovative and profitable business models, enterprises must align their business transformation efforts with the adoption of the public cloud platform. This is indicated by the results of the India Enterprise Cloud Survey 2020 as well, which suggests that across infrastructure, software, and platform, a clear shift is happening towards public cloud. And going forward, more and more workloads, including mission-critical enterprise applications, are being planned to be migrated to the public cloud. Hence, it will not be possible for most organisations to transform their businesses digitally unless they move some of their IT applications and infrastructure into the public cloud.

Operating business in Everything-as-a-Service economy, maintaining a profitable, cost-efficient business without making long term CAPEX and OPEX commitment. With more and more services are being delivered on cloud, providing virtual access to everything and digital technologies like AI/ML and IoT playing a critical role in building these services, Everything-as-a-Service will gradually become an imperative for a truly digital-native enterprise. Consuming everything on ‘As-a-Service’ model will make sure that businesses are not only scaling up or down faster but also delivering new and innovative services and seamless customer experiences. At the same time, the infrastructure providers need to partner with as many SMEs, SOHOs, and Start-Ups possible, and convert their services into ‘As-a-Service’ model so that businesses can focus on their core expertise and handle their IT needs on a cost-efficient basis.

  • AI-powered tools & applications to drive autonomous systems in data centers, ensuring reliability, high availability, redundancy, and resiliency. More and more data center operators will deploy automation tools within their premises for monitoring purpose. Intelligent monitoring systems and automation solutions are driven by AI will help create smart data centers offering features like remote operating system installation, intelligent metrics, firmware updates, network, storage configuration, etc. AI/ML technology will also be used to make data centers operationally and economically viable by aiding data center management with cooling, increasing energy efficiency, failure or operational bottlenecks predictions as well as helping with cybersecurity.

Renewed focus on energy consumption & efficiency, adopting green power, improving efficiencies, and reducing operating costs. For the data center industry, on-site power generation using renewable energy sources like solar, natural gas, and wind or offsetting their carbon use will become more important. This will make the data center service providers self-reliant in their power needs and offer the customers considerable savings on power tariff. It is imperative for the data center operators to make commitments to achieve carbon neutrality, and in this endeavour, they need to reduce their digital infrastructure carbon footprints. Besides, they will look to implement more energy-efficient cooling systems, servers, power supplies, and optimise power management. Datacenter players need to constantly find ways to use energy efficiently to pass on those savings to their customers.

By now, it is evident that without the cloud, mobility, security solutions, or collaboration tools, businesses could not have implemented remote working model and maintained business continuity. And to thrive in the post-pandemic world, the enterprises will continue their spend on cloud platforms and other digital technologies. This growing adoption of the technology-driven business model means the demand for multi-tenant, hyperscale data centers will soar high, opening a plethora of opportunities for both domestic and international data center operators.


Digital Resilience in Banking Industry: Do not let downtime have the upper hand

The digital revolution has picked up a faster pace since the Covid-19 outbreak and data has become the most valuable commodity. The potential threat of downtime is keeping enterprises on their toes as it can jeopardize their goodwill and market reputation and have a long-lasting impact on revenue, productivity, and overall customer experience. A disruption like this can even pose a threat to their existence.

However, despite being informed and aware of the consequences of the downtime, we keep hearing about incidents across the globe where power or IT outages have wreaked havoc on organisations. And it is not a new phenomenon. These kinds of incidents have been taking place over a decade now. But the most surprising part is that the industries like BFSI, who are the flag-bearers of digital transformation, have also been the downtime victims.

A case in point here is India’s leading private sector bank, which recently suffered an unexpected power outage at its primary data center. It impacted several of its services for a few hours leading to a string of unhappy customers and the loss of millions in revenue, thereby affecting its brand reputation. And this was not the first time – the bank faced outages in 2018 and 2019 as well. In December 2019, technical glitches in one of the bank’s data center affected its digital banking transactions.

Mitigating the risk of downtime

Such disruptions in the digital operations of the leading bank of the country rightly point towards the enterprise segment’s lack of preparedness in case of downtime. The banking industry has a lot of catching up to do on the technological front.

Indian banks’ digital transformation exercise gained momentum during the current unprecedented situation. Thanks to the scalable data center infrastructure being the backbone of their operations, all-digital banking channels have been open for customers in these times of uncertainty. Banks certainly realise the critical role played by data centers that not only help accelerate their digitalisation journey and power their mission-critical facilities but also keeps them functional and boost digital engagement with customers (the foundation of customer experience starts with the data center).

As data centers are essential for the Indian banking industry to remain resilient, banks need to strategically look at them to continue innovating without facing any downtime. For instance, a short power flick in a data center can bring down the entire banking system for at least a couple of hours. Hence, apart from making increased technology investment, banks need to plan to mitigate against all kinds of risks.

The results of the Uptime Institute Annual Data Center survey indicates that outages are becoming more damaging and expensive. A single outage can cost over $1 million and power failures, which impact everything on-site and can cause knock-on effects, are the most likely cause of major outages.

The right colocation partner can make all the difference

It is a known fact that data centers are extremely demanding and complex infrastructure to manage. At the same time, enterprises understand the inherent risks of a power outage. Hence, they are gradually moving away from a captive setup to third-party data centers as part of the risk mitigation strategies.

This holds for banking organisations to ensure 100% uptime of all their critical infrastructure and systems. We live in an era where there’s a strong push towards digital payments, but frequent outages won’t do good to either banks or their customers. And that’s why many Indian banks partner with multi-tenant data centers that deliver superior uptime compared to a captive data center.

While selecting a colocation partner, banks need to look at data center infrastructure and how it is designed, built, and operated to the highest global standards for resiliency and reliability. Simultaneously, the data center or colocation provider needs to assure banks of their guaranteed performance. The SLA should provide the uptime of the server racks and IT equipment. In case of a disaster or crisis, is the colocation provider equipped to ensure business continuity?

Key considerations

The focus should be on real redundancy. The ideal resilient and scalable colocation should:

Be able to sustain any single point of failure.

Be truly fault-tolerant.

Be resilient in all respects – electrical, cooling, building structure, accessibility, fiber redundancy, 48 hours of backup via generators, stay facility for client’s IT staff in case of urgent deployments.

In the light and learning from what has happened with the leading private bank or one of the largest cloud companies in not-so-distant past, and many such examples in the past, I would say that whether you are hosted at your own captive data center or a third-party data center, it need a serious audit in terms of its fault tolerance.

Additionally, it should meet the scaling needs of the bank and deliver rack and power capacity even after 25 years. It should also allow you to scale down without any capital or operational cost implications.

Hence, BFSI companies need to ensure that they host at an Uptime Institute design certified Tier IV data center. An Uptime Institute design certified Tier IV Data center can function uninterrupted in power outages and disasters. Any failure in power or cooling systems or any other parameter will not bring down a customer’s rack or any other infrastructure at any point of time, thus ensuring customers’ operational continuity. If you are hosting or planning to host at any data center, check their Uptime Institute Tier IV certification status here.

The most viable option

By now, it is evident that no organisation is immune to the threat of downtime. Coincidentally, the banking sector has been facing the wrath of these outages more than any other industry. We may agree that one-off such unexpected incidents temporarily disrupt their services or lead to other intermittent issues. Still, if the banks continue to grapple with frequent downtime, then it not only causes serious inconvenience to the customers but also exposes the weakness of their digital infrastructure and operational resilience. Besides, this puts their brand reputation at risk and increases customers’ chances of switching to other banks.

With the Indian government pushing digital transactions, the IT infrastructure that supports the digital delivery of financial services must be reliable. Looking at the significant rise in the failure rates, the industry experts are calling for greater investment by banks to overhaul their infrastructure to keep pace with the growing customer demand.

In the wake of these system outages and lapses in providing digital banking services by the country’s major banks, even Reserve Bank of India has urged banks and financial institutions to increase investments and strengthen their IT systems and technology.

In this endeavour, banks must do all the due diligence regarding reliability, redundancy, resiliency, and scalability, before selecting their digital infrastructure partner. Upon closely looking at the cause of the outage incidents that rocked the services of India’s leading banks, you realise that they can be better prepared if they have a robust supporting infrastructure. Hence, banking organisations must keep in mind that if their colocation provider is not Uptime Institute Tier IV-certified, it would not be able to deliver 100% uptime, which exposes a direct vulnerability to their business.

Protecting Data in the Face of Disasters and Calamities

In recent years there has been a marked increase in the number of adverse incidents and contingencies that organizations prepare for as part of their business continuity planning (BCP). There are enough incidents of fire and other natural calamities that have destroyed offices, IT equipment, data servers, and more. In 2012, a fire at Mantralaya (the administrative HQ of the Government of Maharashtra in Mumbai) caused the loss of ten terabytes of data including crucial and sensitive records, and more recently, a fire incident at a business hub in South Mumbai caused widespread damage to IT equipment including captive data servers. Considering the digital age that we live in, data is the most valuable resource, so any outage in accessing that data comes with a hefty price tag.

According to recent research by Uptime Institute, which calculated the cost of downtime, approximately 33% of all incidents cost enterprises over the US$250,000 with 15% of downtime episodes costing more than US$1 million. So, it is no surprise that ensuring the physical safety and security of all data within the network has emerged as a top agenda for the custodians of infrastructure and operations. And this has made CIOs who invest in captive data centers re-think their data center strategy.

Limitations of captive/on-premise data centers

Traditionally, businesses have preferred captive data storage solutions. While it provides a sense of safety, any threat to an establishment that restricts physical access to the data center becomes a business-critical risk. This includes natural calamities like a cyclone or an earthquake, floods as experienced by Mumbai and Chennai in recent years that result in a power outage, fire, or a situation like the COVID-19-induced lockdown. Besides not having access to data, some of the other key issues with the traditional approach include:

High cost of data center downtime: Outages caused due to faults with the data center or any other factor that hinders the access to data can cripple business operations. So, if technical support staff is unable to attend a fault at an on-premise data center due to the lockdown, the operations come to a standstill. And in the competitive world that we operate in today, the cost of such a dent in reputation can be quite high.

Lack of agility: In-house data centers are slower to respond to business requirements as well as external factors such as a change in technology because of the capital outlay and intensive planning it takes. This lack of agility and ability to scale up or down based on business demand places businesses with captive data centers at a distinct disadvantage.

Incompatibility with BCP of the future: While we try and figure all the nuances of a post-pandemic world, the ability of an organization to enable work from home has become the starting point of business continuity. This includes providing all employees with secure and reliable access to all data, at all times. So, for organizations looking ahead, a diversified enterprise data policy will form an essential aspect of their future BCP.

Inaccessibility due to lockdown: Amidst this pandemic, where organizations are running on minimum strength or are under lockdown, they face a volatile situation in case of a disaster as they cannot access their premises for preventive or regular maintenance. On the other hand, an MTDC operates with specialized technicians and support staff to maintain the same. Also, data centers are categorized under essential services; hence they work without any disruption due to the lockdown and ensure business continuity for you and your customers.

Why moving to a Multi-Tenant Data Center (MTDC) makes business sense?

As more businesses accept the new realities and look to upgrade their IT infrastructure to prepare for tomorrow, multi-tenant data centers (MTDC) have emerged as a viable solution. However, MTDCs come in all shapes and forms, while most of them offer a set of basic advantages, the following parameters are useful to evaluate the best option for your requirements:

Reliability of service: The primary purpose of adopting an MTDC approach is to ensure reliable service with an assured near-zero downtime and continued operability even in the worst-case scenario. Tier IV certified MTDCs like the Yotta NM1 data center in Panvel are designed for power outages and are equipped with redundant backup facilities that ensure uninterrupted service for up to 48 hours with full IT load without any supply from the primary electrical grid.

Physical safety and security: Third-party data centers have dedicated technicians and support staff for the smooth functioning and quick redressal of issues. Additionally, MTDCs also provide multiple layers of protection such as security guards, biometrics and access management to prevent unauthorized access, as well as disaster recovery protocols for severe worst-case scenarios.

Tier IV certification: Uptime Institute’s certification for data centers has become a leading benchmark for the industry. It ranges from ‘I’ through ‘IV’ with Tier IV Certification being the highest. Listed below are some of the service criteria you could use to evaluate the provider along with the benchmarks that Tier IV certified MTDCs offer:

Concurrent maintenance: In traditional systems, any planned or unplanned maintenance in any equipment meant that the data center had to go offline. While some older systems offer redundancies for some functions, Tier IV MTDCs provide a minimum N+1 redundancy at all levels which allow administrators to carry out concurrent maintenance without disrupting IT loads or any operation.

Fault-tolerant: Power and cooling systems play a crucial role in the normal functioning of a data center. Any sudden defect caused in either system due to a leak in the chilled water pipeline or a glitch in a related component can cause a shutdown. Tier IV certification requires automatic detection, isolation, arrest and containment of such situations. The automatic switching to standby equipment through redundant distribution paths avoids any downtime.

Protection against fire: Compartmentalisation offers fire separation among working and standby equipment for power, cooling and BMS including that for active distribution paths that control those functions. Additional physical measures and use of fire-rated components also shield against consequential damage and ensure that server racks suffer no downtime. Even IT cooling loads continue operating at full capacity.

Consequential Effects of Fire Protection: Uptime Institute designed Tier IV data centers also continue to function despite any consequential damage caused to the equipment resulting from the heavy spray of water from the fire protection systems. Thanks to the concurrent Ingress Protection and Fire Ratings of Bus-ducts and all control cables that limit the damage, all system including server racks, full IT load and cooling load remain operational in the aftermath of a fire incident.

Business continuity, reliability, and peace of mind

As the lifeline of any modern-day organization, data is priceless. Additionally, any downtime in access to data has a real-world impact on businesses in the form of tarnished reputation or even financial losses. So, despite a marginally higher capital cost, MTDCs make for a better business decision in comparison with on-premise data centers. Thus, while from an operational perspective, it offers better business continuity, a managed data center service provider or an MTDC that offers end-to-end management also provides reliability and most importantly – peace of mind.

Smart data storage: How MSMEs, startups can channelise limited resources for maximum benefits amid Covid

Technology for MSMEs: Outsourcing with a third-party data center and cloud service provider helps small businesses to utilize modern IT infrastructure and updated IT services. Startups have been depending on data centers and cloud solutions to run smoothly without having to establish additional technology infrastructure.

Technology for MSMEs: India is proving to be a land of promise for the emergence of new-age companies after the Government of India’s massive push on the Startup India campaign. The year 2019 was a big hit for Indian startups; with technology startups in the country raising a record $14.5 billion in investments from Indian and international investors according to a report by Tracxn. However, the global pandemic of Covid-19 has brought with it many unexpected challenges for the startup ecosystem. Startups are now looking towards technology solutions to combat these challenges and come out successfully from the downturn.

Over the years, startups have been depending on data centers and cloud solutions to run smoothly without having to establish additional technology infrastructure of their own. In the current scenario, startups must channelize their limited resources intelligently to reap out maximum benefits for continuity of their operations, focus on customer acquisition and expansion. Outsourcing with a third-party data center and cloud service provider helps small businesses to utilize modern IT infrastructure and updated IT services. Here are some reasons why data centers and cloud solutions are paramount for small business and startups:

Scalable Data storage

Data generation is increasing at a flying pace. Storing data in their own servers can be difficult and would call for additional investment every time there’s a need for more storage capacity. When a startup uses a colocation data center to fulfil their storage needs, they can increase their capacity whenever required and as quickly as the need arises. Moreover, the need is addressed easily without any hassle by altering the current plan and updated as per estimated increase. What’s equally important is the ability to scale down when the demand is low so that the company is able to make savings on their infrastructure costs when the demand diminishes.

Reliable connectivity

A robust multi-carrier network ensures that start-ups have 24×7 access to the data stored and their workloads. Data centers with multi-tenant facilities enable small businesses and startups to enjoy the features of a modern data center that could traditionally only be afforded by big companies. Startups can gain from technology stability, boosted performance and high-end hosting capabilities with the latest software applications.

Improved security & compliance

Data is an asset for every company. As operations increase, businesses must make sure that they take appropriate measures to secure their data. Co-locating at a third-party data center will help start-ups to safeguard their own data as well as client data due to strict access protocols/industry standards being adhered by data centers.

Additional managed services

A business needs much more than data storage and data management for a robust IT infrastructure. Multi-tenant colocation providers serve as integrated IT managed providers along with storage facilities to companies, for example, cloud computing, managed security and IT managed services. These services allow small businesses to work with big data analytics to retract potential insights at a small price, which ultimately leads to improved efficiency and productivity. Businesses are planning to explore innovative and cost-effective BCP solutions and are inclined to move to ‘Anything as a Service’ (XaaS) to harness new technologies. This would provide them with a strong suite of services from service providers and support to drive their business growth.

Enhanced cost efficiencies

Last but not the least, opting to outsource data center services would help startups save a lot of funds. One of the most common reasons due to which startups cease their operations is a shortfall of funds. Building and maintaining an on-premise data center takes a lot of financial, manpower, and time investments that small businesses may not be able to afford. Data center service providers allow them to pay as per their usage and work on the OPEX model instead of blocking funds in a capital investment.

A startup business is known for its innovative ideas, raw energy, incredible passion, amazing talent, and hunger to reach the top. But with the disruption that Covid-19 has brought into an already highly competitive market requires startups to be leaner than ever before and maximize their resources. Hence, reaching out to a colocation data center service provider for a highly scalable and efficient infrastructure layer and the best-in-class cloud services for their business will enable them to succeed in the ecosystem.